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The PartnerShip Connection is your small business resource for industry tips, trends, and opinions in the world of shipping. This blog is co-authored by various members of our PartnerShip LLC staff.

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Please Join PartnerShip in Celebrating America's Truck Drivers!


ntdaw logoWe've been so busy here at PartnerShip that we almost forgot to give a very important shout-out to the people -- America's 3.2 million professional truck drivers -- who keep this country moving forward.

Check out the ATA website for more news and information on National Truck Driver Appreciation Week (like the video shown below) .... and please join PartnerShip in saying THANK YOU to the professional truck drivers that are the backbone to our economy.

Infographic: How to Build a Shipping Program


PartnerShip has built and presently manages over 130 shipping programs that have been tailored to a specific association, trade or industry group. Each year we build and launch 15-20 new programs - and we talk to hundreds of other groups about building a similar member benefit for their own organization.

If your members do any kind of shipping whatsoever, our proven, turnkey approach will ensure they receive valuable shipping benefits through your organization. Many of our current association clients have provided with us with great testimonials, and they would most certainly tell you that PartnerShip has a first-class approach to launching, marketing, managing, and reporting on their shipping programs.

If you're with an association or group that's still on the fence, or you're just not clear on the process, the following infographic will help walk you through the steps that PartnerShip uses to build a shipping program.

PartnerShip Infographic Shipping Program 

Ready to build your own program? Click the button below to get started.

Build a Program

By Scott Frederick

Remembering and Honoring the Victims of 9/11


Please join PartnerShip and @Sept11memorial as we honor the nearly 3,000 victims of 9/11. Take today to remember the day that changed us forever. #Honor911

Please visit 911memorial.org to learn more.



Estes Now a PartnerShip LTL Carrier


Estes LogoPartnerShip has secured another carrier alliance, with Estes Express Lines - the 6th largest LTL carrier in the United States - to provide our customers with an additional option for less-than-truckload (LTL) shipments. Estes brings reliable, first-class LTL freight shipping services and additional solutions to PartnerShip customers.

Estes, headquartered in Richmond, Virginia, was established in 1931 and has provided top-quality transportation solutions ever since. Throughout the years, high integrity and an unwavering commitment to customers have guided their growth from a small, one-man operation to one of the top carriers in the industry. Today, Estes has almost 15,000 employees and over 24,000 trailers making them the largest privately held LTL carrier in North America.

Estes offers a full spectrum of shipping and supply management services for virtually any destination in the world. PartnerShip customers now have access to Estes world class services, including:

  • LTL Freight – Fast, reliable services to regional, national, offshore and international destinations throughout North America and beyond
  • Time Critical – Guaranteed, expedited, or time- and date-definite service
  • Volume and Truckload – cost-saving volume LTL and full truckload services
Estes Domestic Coverage:
Estes Coverage Map

If you have any questions about shipping with Estes through PartnerShip, contact us today at 800-599-2902 or email sales@PartnerShip.com. If you're ready to ship now, click the button below for a FREE rate quote on an upcoming LTL freight, truckload, expedited, or tradeshow shipment.

Get a FREE Quote!

How to Accept Freight and Handle Claims


WarehouseGuyBoxes22178961Sometimes the unthinkable happens – your shipment arrives to your location damaged or short on quantity. Anyone who has experienced this and had to file a claim will tell you that the process can be a little stressful. However, knowing exactly what to do and what to expect in this situation can save you from a major headache. Here are some tips on what you should do when you receive freight:

1. Inspect your freight immediately. Before you sign the delivery receipt, you’ll want to count your boxes and check for any damages. The driver is required to let you inspect your freight – even if he says he’s in a hurry – so take a few minutes to make sure everything looks okay.

2. Document any damages or shortages. If you do find damages or a shortage in your shipment, it’s important to document them for your claim. Take pictures of the damaged products and notate any damages or shortages on the delivery receipt. You will also need to obtain a merchandise invoice illustrating the value of the damaged commodity.

3. Save your damaged freight. Even if you document your damages, an inspector from the carrier may need to come to your location to inspect the shipment. Be sure to save your freight in case this situation arises.

4. Contact your PartnerShip representative. You have 9 months from delivery date to file a claim, however, the sooner you file it – the better. Provide your rep with the information that you documented and your shipment’s PRO number. Your rep will start the claims process for you and help you every step of the way so you aren’t dealing with this alone.

5. Await confirmation of the filed claim. You can expect some kind of communication from the carrier within 30 days of the claim being filed. This could be an approval or denial of the claim, or simply just an acknowledgment that the claim is being processed. Every situation is different and the time required for resolving the claim may vary, but throughout the whole process you can obtain claim statuses from your rep or directly from the carrier.

Dealing with damaged or missing freight is never ideal, but when you work with PartnerShip you don’t have to sort through it on your own. Our dedicated representatives are claims experts and can help you throughout the entire process to make sure your claim gets resolved. Click the button below to download our helpful guide for a quick reference on how to accept freight and handle claims. New to PartnerShip? Click here for a free quote.

Download the reference guide

Infographic: PartnerShip Benefits for Shippers and Carriers


PartnerShip LLC is a leading shipping solutions provider to businesses across North America. The value we bring as a 3PL/freight broker - as our name implies - is that we create meaningful "partnerships" with carriers and shippers. In particular, our online PartnerShip.com freight management tools create the visibility and transparency to information that allows even small shippers to get the same benefit of scale normally reserved for large shippers only.

Using PartnerShip.com, shippers get access to competitive, bookable rates with over a dozen of most reputable LTL freight carriers in the industry. PartnerShip.com users also gain access to competitive truckload rates not available in the open market, as well as helpful tools to schedule shipments, create bills of lading, track shipments, view shipment history, pay invoices, and more.

The following Infographic is a simple illustration of how PartnerShip brings benefits to both shippers and carriers.

Infographic: PartnerShip Benefits

Whether you're a shipper looking for help managing your transportation, or a carrier looking for quality loads and quick payment -- if you're ready to take advantage of the benefits that a true PartnerShip® brings, then click one of the buttons below to get started.

Get a Free Freight Quote      Become a PartnerShip Carrier

By Scott Frederick

25 Prizes in 25 Weeks - Final Results!

25 weeks ago PartnerShip started our 25 prizes in 25 weeks promotion as a way to say thank you to our customers that have been with us every step of the way. We kept you updated by posting winners periodically: 25th Anniversary 

Today we wrap up this promotion by sharing the last of our winners with you below:

Week 21: Mylynda from Red Rock Industries

Week 22: Kevin from Kirkwood Bookstore

Week 23: Delight from HLSCC Bookstore

Week 24: Michael from LS Mold Inc.

Week 25: Shelly from Midwest Aviation

Congratulations to our latest winners and to all of our past winners who received a "PartnerShip 25th Anniversary Prize Pack". We’d also like to thank everyone who provided pictures and participated in this promotion. We’ve enjoyed working with you these last 25 years and look forward to the next 25 years of providing savings on shipping services to customers across North America!

Also, if you haven’t already, be sure to check out the PartnerShip 25th Anniversary Thank You Message and PartnerShip Employees Reflect on our 25th Anniversary.

Happy College Colors Day from PartnerShip!


PartnerShip College ColorsPartnerShip has been serving the college industry for 25 years ... after all, at our origins, we were created by and for the college industry back in 1989. Today we provide shipping services to a very diverse portfolio of customers both inside and outside of the college industry, and we're the endorsed shipping provider for over 130 different industry groups. That said, we still enjoy showcasing our college colors from time to time ... including today: College Colors Day. Unfortunately, a lot of folks are gone today to get an early start on Labor Day weekend. So, here's a photo of the skeleton crew that came to work today wearing their #CollegeColors ...

College Colors Day 2014

Pictured left to right are: Bryan (Ohio State), Laurie (Florida), Leah (Ohio U), Laura (Ohio State), Allison (Wooster), and Scott (Michigan State). In case you missed it, here are other college spirit photos we've shared over the past couple years:

Although our employee staff represents colleges both inside and outside the state of Ohio - we're a single PartnerShip Team and your one-stop resource for LTL freight, truckload, tradeshow, and small package shipping solutions.

Like what you've read? Click here to subscribe to this blog!

By Scott Frederick

Cold Package Shipping with FedEx


Cold Shipping PackageBy working with the most reputable carriers in the country, we are able to offer our customers many different services to fit their shipping needs. One of these services is Cold Shipping Package provided by FedEx. This temperature-controlled packaging system for shipping sensitive products across the country or around the world serves as a needed solution to many of our customers shipping food, medicine, or anything else that needs to stay cold during transit. The packaging technology uses a special cooling device to evaporate water over time, maintaining a constant 2–8°C environment inside the package for up to 96 hours.

The Cold Shipping Package from FedEx features:

  • Smaller, lighter packaging that weighs less than half of some gel-pack systems, which translates into lower shipping costs and labor savings.
  • No complicated gel packing instructions since there’s no fridge or frozen preparation or preconditioning required.
  • Peace of mind knowing that your temperature-controlled shipments are in the custodial control of the secure FedEx® network.
  • Reusable boxes (replacement cooling devices available), making shipping to and from events and tradeshows easy and cost-effective.

What cold shipping package sizes are available?

FedEx Table

If you would like to learn more about cold shipping options available through FedEx, go to fedex.com/coldshipping. There you can order supplies, get more information about cold shipping solutions, and read real world success stories. Also, be sure to check out the short video below about Cold Shipping provided by FedEx.

PartnerShip Recognized as a Best Broker by NASTC


NASTC Best BrokerPartnerShip was recently approved for Best Broker membership status with The National Association of Small Trucking Companies (NASTC).

NASTC was established in 1989 to bring together small trucking companies for the purpose of sharing transportation information, education, certification, buying power, lobbying effort, discounts, products and management services to level the industry playing field.

In 1991 the NASTC established a Best Broker / Associate Member program for referred and quality rated freight brokers wanting to do business with its 3,600+ member trucking companies. Only brokers that have an excellent track record and credit history are invited to apply. Presently, NASTC has only 250 designated Best Broker / Associate members. Minimum requirements include: three+ years in business, reference status and a good “low risk” score through credit reporting agencies of “80” or higher. Approximately 138 NASTC Best Brokers, including PartnerShip, are also members of Transportation Intermediaries Association (TIA) - the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce.

"Finding equipment and capacity with reliable, high-quality carriers is often the key to success for a freight broker," says Polly Gordon, truckload brokerage manager for PartnerShip. "Also, small truckers want to do work with only the best freight brokers in the business since their reputation, equipment, and livelihood is on the line. Having Best Broker membership status with NASTC really opens the doors for PartnerShip to work with the best small carriers in the industry, and for them to work with a reputable 3PL/broker like PartnerShip that has 25 years of experience and a proven track record of success."

If you're a shipper interested in PartnerShip Truckload Brokerage Services, I encourage you to let us provide you with a free, no-obligation rate quote on your next load (or click the button below). If you're with a trucking company and you're interested in becoming a PartnerShip carrier, we provide a quick and easy-to-complete carrier application form online for your convenience.

Get a FREE Truckload Quote!

By Scott Frederick

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